B.Sc. (Tourism and Hospitality Management) Special

B.Sc. (Tourism and Hospitality Management) Special Degree, which is offered by the Department of Tourism and Hospitality Management, Faculty of Management Studies, Rajarata University of Sri Lanka, consists of eight semesters. In the first two semesters, students are offered fundamental knowledge on the Management and Tourism and Hospitality Industry and from the second year onwards, it is expected to develop skills, competencies and right attitudes of the undergraduates which are essential to work at the managerial level in the respective industry. In order to give a practical exposure to the tourism and hospitality business scenario, the curriculum was integrated Short-term Internships from the third year first semester to fourth year first semester and students are required to undergo a eight credited Industrial Training at the fourth year second semester.

1st Year- Bachelor of Science in Tourism and Hospitality Management Special Degree Program

1st Semester

2nd Semester

Course Code Course Title No of Credits Course Code Course Title No of Credits
MGT 1114 Principles of Management 04 MGT 1213 Positive Psychology and Career Development 03
BEC 1124 Economics 04 ACF 1223 Financial Accounting - I 03
THM 1133 Introduction to Tourism and Hospitality Industry 03 THM 1233 Front Office Management 03
BEC 1143 Business Mathematics 03 BEC 1243 Business Statistics 03
ITM 1153 Information Technology Fundamentals 03 BEC 1252 Social and Ethnic Harmony 02
ELT 1160 General English I 00 ELT 1260 General English II 00
THM 1171.1 Sinhala Language OR 01 THM 1273 Fundamentals of Food and Beverage Service Management 03
THM 1171.2 Tamil Language 01 THM 1283 Tourism Economics 00
MGT 1114 - Principles of Management

The aim of this course is to facilitate the students to gain knowledge, develop skills and to inculcate positive attitudes through different aspects of management theories and their applications. Accordingly this course will focus on; Organization and Management, Evolution of management thought, Organizational environment, Decision making, Planning, organizing, Motivation, Leadership, Communication, Controlling, Social responsibility and Ethics in Management.

BEC 1124 -Economics

By studying Principle of Economics, students should learn some basic knowledge of Economics, master fundamental economic concepts and use economic theories to analyze micro and macroeconomic phenomena especially relevant to tourism and hospitality management.

THM 1133 – Introduction to Tourism and Hospitality Industry

This course intends to establish an awareness of terms, concepts and perspectives relevant to the tourism and hospitality industry and to give students a framework from which to analyze the various aspects of these industries.

BEC 1143 - Business Mathematics

The course is designed to build the skills and knowledge necessary to solve a variety of arithmetic problems that are commonly found in business situations and emphasizes the mathematics required in general business processes. The aim of this course is to provide students with the mathematical and analytical applications required in business and economic decision making process.

ITM 1153 - Information Technology Fundamentals

Information Technology is an integral part of all business activities and careers. This course is designed to introduce students to give better understanding of fundamentals of information technology and demonstrate how information technology applications is used in business organizations in day to day activities. The focus of this course will be on managing a computer, word processing, spread sheet management, electronic presentation, database handling on Windows environment and fundamentals of Internet and Communication.

ELT 1160 - General English - I

This course unit is to develop the basic language skills of Listening, Speaking, Reading, Writing and Vocabulary to enable the students to engage in everyday communication.

THM 1171.1 - Sinhala Language OR THM 1171.2 - Tamil Language

The course is aimed at enhancing knowledge, comprehension and application levels of undergraduates through a second language focusing local situation especially between Tamil and Sinhalese. This will improve skills of students in communicating coherently and comprehensively.

MGT 1213 - Positive Psychology and Career Development

The aim of the course is to facilitate the students to increase their potential for both success and happiness in their lives and career pursuits, by providing an opportunity to develop and refine the set of cognitive, behavioral, and interpersonal skills that are required for effectively balancing personal, family and career demands through the use of ongoing life practices and skills which will promote mental, physical, and emotional well-being.

ACF 1223 - Financial Accounting - I

The objective of this course is to provide basic knowledge on accounting environment of an organization and grasp the importance of accounting information in decision making.

THM 1233 -Front Office Management

The aim of this course unit is to establish an awareness of basic concepts, terms, and perspectives relevant to Front Office division and to provide students with required knowledge and skills which will enable them to adopt a conceptual and systematical approach in identifying and solving a problem pertinent to Front Office division

BEC 1243 - Business Statistics

The course is designed to provide students with necessary foundation in the essential statistical and quantitative techniques for the study of business and economics. Students will also be made familiar with appropriate statistical software that could be used for business and economics analysis.

BEC 1252 - Social and Ethnic Harmony

This course is designed to promote understanding and mutual respect for different cultures, belief systems and views and encourage inter-ethnic interaction in the university in order to create social harmony among students, by reducing potentials of conflicts and create citizens with inclusive attitudes and understanding who can accommodate differences and accept diversity in society.

ELT 1260 - General English - II

The objective of the course unit is to further enhance the students’ basic interpersonal communication skills of Reading, Writing, Speaking, and Listening skills, enabling the students to function in academic and social settings.

THM 1273 - Fundamentals of Food and Beverage Service Management

This course provides students with fundamental knowledge, basic practical skills and correct attitudes in order to manage the Food and Beverage service operations in the hospitality industry effectively and efficiently.

THM 1283 - Tourism Economics

The objective of this course is to provide a comprehensive knowledge of using important concepts and principles of economics to analyze the operation of tourism industry.An application oriented outcome based learning method will be used to incorporate practical applications of the subject into the industry.

2nd Year- Bachelor of Science in Tourism and Hospitality Management Special Degree Program

1st Semester

2nd Semester

Course Code Course Title No of Credits Course Code Course Title No of Credits
THM 2113 Ayurveda and Spa Management 03 HRM 2213 Human Resource Management 03
THM 2123 Professional Cookery - I 03 THM 2223 Housekeeping Operations - I 03
THM 2133 Tourism and Hospitality Marketing 03 THM 2233 Information Systems and E-Commerce for Tourism and Hospitality 03
THM 2143 Tourism and Hospitality Law and Legislation 03 ACF 2243 Cost and Management Accounting 03
ACF 2153 Financial Accounting - II 03 THM 2253 Event and Leisure Management - I 02
ELT 2161 Business English 01 ELT 2261 Business English II 02
THM 2171.1 German Language I 01 THM 2271.1 German Language II 01
THM 2171.2 French Language I 01 THM 2271.2 French Language II 01
THM 2171.3 Mandarin I 01 THM 2271.3 Mandarin II 01
THM 2113 - Ayurveda and Spa Management

The aim of the course is to give value to the ayurveda philosophy and to offer related service to guest accommodating in the hospitality industry.

THM 2123 - Professional Cookery – I

Creative and innovative food preparation and presentation with the smooth functioning of the kitchen could lead to make the customers delighted as expected in the hotel business scenario. This course is designed to imbue the required knowledge, skills and competencies with inculcating right attitudes in the undergraduates to be a productive human capital.

THM 2133 - Tourism and Hospitality Marketing

This course intends to lay the groundwork for an understanding of marketing principles and to reveal how these principles are applied in marketing generally and in the Tourism and Hospitality Industry in particular.

THM 2143 - Tourism and Hospitality Law and Legislation

This course is developed with the aim of imparting knowledge about the Legal Environment in which different types of enterprises and services in the tourism and hospitality industry operate, enabling learning partners to ensure that they understand, comply and work with the relevant Laws and regulations

ACF 2153 - Financial Accounting - II

The objective of this course is to enhance the theoretical and practical knowledge of partnership, company accounts and Hotel accounting. Upon completion of this course, students should be able to; describe the statutory requirements of the partnership and company accounts, prepare the financial statements for partnerships and hotels and prepare accounts for dissolution and amalgamation of partnership

ELT 2161 – Business English

This course unit is to prove opportunities for the students to master professional communication skills in English in the field of tourism and Hospitality.

THM 2171.1 - German Language I

At the end of this unit the students is able to articulate and the express him or herself in day –to-day situations pertaining to hospitality industry. The student should be able to compare terms of references and greetings (“Sie” – Formal / “Du” – Informal).

THM 2171.2 - French Language I

This course unit aims to enhance the communicative and language skills which help the students to communicate with confidence. At the end of this course unit the students are able to express day today situations of life (introduce himself/ herself in French). It also introduces various aspects of French language including basic vocabulary and grammar so that they could be used effectively in communication.

THM 2171.3 - Mandarin I

This is a course in Modern Standard Chinese (Mandarin) for students with none or little prior experience in the language. This beginning level language course is designed to develop students’ basic communicative skills in standard Chinese. Reading and writing the simplified Chinese characters will be introduced and practiced from the very beginning of the course. More emphasis will be given to the training of standard pronunciation, listening comprehension, grammar and conversational vocabulary usage. Chinese history and culture will also be introduced as it relates to each language lesson.

MGT 2213 – Human Resource Management

The aim of the course is to equip a student with sound HRM theoretical and practical knowledge and related skills who is capable of applying the learned knowledge and skills successfully in managing human resources in real organization context through extended affirmative.

THM 2223 – Housekeeping Operations - I

This course unit comprises basic introduction of the housekeeping department including its importance, responsibilities and personnel involved. The theoretical knowledge on cleaning aspect of the housekeeping department of a hotel is also addressed under this course unit.

THM 2233 – Information Systems and E- Commerce for Tourism and Hospitality

Internet has been becoming important platform for all the types of businesses and its usability and adoptability for tourism and hospitality businesses is very high. The aim of this course is to give students a comprehensive knowledge about electronic commerce, digital marketing and the related technology in a tourism context under managerial aspect.

ACF 2243 - Cost and Management Accounting

Cost and management accounting has turned out to be normative knowhow that is imparted even at school level. Being the first of the two courses offered in the discipline it provides students with a knowledge base on concepts, techniques and practices of cost and management accounting. It also imparts skills that could be used in planning, control and decision making activities in organizations. The course makes them both appreciative and competent in the area of study.

THM 2253 - Event and Leisure Management - I

Event Management has become an integral part of all actions activities in Management especially as a profession by itself and an effective part of tourism. This course aims to offer the students a basic understanding on the subject Events and Event Management, which encompasses why Events are conducted in an environment that needs to be assessed for its impact on The Events for the successful achievements of holding Events.

ELT 2261 – Business English II

This course unit is to develop language and communication skills which help the students in the academic setting and to communicate with confidence in the field of tourism and hospitality while developing the English Language extended

THM 2271.1 - German Language II

This course provides students with German words and different sentences and sentence patterns required to deal withdifferent practical situations in the hotel (at the Reception, bar, pool, lobby, fitness and Ayurvediccentre).

THM 2271.2 - French Language II

This course unit aims at further enhancing the students’ language skills which help them to survive in the field of hospitality industry. This course unit teaches common French phrases for train travel and air travel so that such could be used effectively in travel situations.

THM 2271.3 - Mandarin II

Intermediate Chinese is, as the title indicates, an intermediate course designed for students who already have knowledge of basic Chinese learned or through some other relevant experience. The purpose of this course is to facilitate oral practice and to allow students to communicate in real-life situations. The course will cover a wide range of materials, both in terms of vocabulary and grammar. Additionally, the course will integrate Chinese culture into language learning to enhance the understanding of cultural influence on the language.

3rd Year- Bachelor of Science in Tourism and Hospitality Management Special Degree Program

1st Semester

2nd Semester

Course Code Course Title No of Credits Course Code Course Title No of Credits
ACF 3113 Financial Management 03 THM 3213 Cultural Heritage of Sri Lanka 03
MGT 3123 Organizational Behavior 03 MGT 3223 Research Methodology 03
THM 3132 Internship – I 02 THM 3232 Internship – II 02
THM 3141.1 German Language III 01 THM 3241.1 German Language IV 01
THM 3141.2 French Language III 01 THM 3241.2 French Language IV 01
THM 3141.3 Mandarin III 00 THM 3241.3 Mandarin IV 01
HOTEL SPECIALIZATION HOTEL SPECIALIZATION
THM 3153 Housekeeping Operations – II 03 THM 3253 Advanced Food and Beverage Management 03
THM 3163 Principles of Food Science and Technology 03 THM 3262 Facility Planning for Hotels 02
THM 3173 Cost Controlling and Revenue Management in Hospitality Industry 03 THM 3273 Food Safety and Human Nutrition 03
TOURISM SPECIALIZATION TOURISM SPECIALIZATION
THM 3183 Geography of Tourism 03 THM 3283 Environmental Conservation and Sustainable Tourism 03
THM 3193 Sociology of Tourism 03 THM 3292 Tour Guiding 02
THM 31103 Travel Agency and Tour Operation 03 THM 32103 Tourism Planning and Development 03
ACF 3113 - Financial Management

This course aims to ensure that students possess the knowledge on fundamentals of Financial Management

MGT 3123 – Organizational Behavior

This course deals with human behavior in organizations at the individual, group and organizational levels. The aim of the course is to facilitate the students to acquire knowledge and skills to enable them to understand, predict and influence or modify human behavior in organizations. This will be achieved by the students with a sound grasp of relevant theories, concepts and techniques, which will enable the students to apply acquired knowledge skillfully in the workplace.

THM 3141.1- German Language III

This Course aims to provide students with German vocabulary and sentence patterns to deal with practical situations such as handling tour inquiries, making tour itineraries, giving sightseeing information as a travel agent representative

THM 3141.2 – French Language III

This course unit aims at developing the students’ ability to communicate in French when arriving at a hotel so that such situations could be effectively handled and to teach the fundamentals of planning travel for clients so that the knowledge could be utilized effectively in actual settings.

THM 3141.3 - Mandarin III

This Chinese course is, as the title indicates, an advanced course designed for students who already have knowledge of basic Chinese learned either through taking Intermediate Chinese or through some other relevant experience. The course consists of a series of lectures and discussions on things about China, such as politics, economy, culture, history, etc The purpose of this course is to facilitate oral practice, allow students to communicate in real-life situations, and have the basic translation skills. Students will learn about the lifestyles of modern Chinese people, the philosophies that guide their lives, and get an in-depth glimpse into Chinese culture. The course will cover a wide range of materials, in terms of vocabulary, grammar, listening and writing skills.

THM 3153 - Housekeeping Operations - II

This course unit comprises basic theory and practical knowledge on cleaning aspect of the housekeeping department of a hotel. Various systematic processes and procedures that the department performs to provide efficient service to hotel guests will be addressed along with relevant theoretical backgrounds. By studying this course unit, students will attain a complete perspective of a hotel's Housekeeping Operation.

THM 3163 - Principles of Food Science and Technology

Graduates are holding a degree in Tourism and Hospitality Management are supposed to be employed in tourism and hospitality management. Therefore they are directly or indirectly involved in procuring, handling and preparation of food for masses. Therefore, it is essential for them to have a sound knowledge in characteristics of food ingredients, unit operations, preservation methods, packaging and storage. This course aims to provide the principles of characteristics of food, unit operations and preservation that are applied in hotel industry.

THM 3173 - Cost Controlling and Revenue Management in Hospitality Industry

This course is designed to give students a comprehensive understanding application on cost control systems, techniques and procedures and associated concepts which will enable them to undertake various cost controlling functions and actions in hospitality industry

THM 3183 - Geography of Tourism

This course is designed to examine tourism as a global, national and local phenomenon, with the theoretical and practical knowledge on the importance of geography and tourism. Also, within the framework of a geographical analysis of the modern tourism industry, it provides the knowledge on the spatial-temporal patterns of tourism industry and factors responsible for these variations. At the same time, it aims to create the awareness on cultural social and economic importance on selected destinations including Sri Lanka. Ultimately, the course reviews the geographical distribution of tourism, travel patterns, and tourism impacts on natural environments and local populations.

THM 3193 - Sociology of Tourism

The course introduces students to key sociological concepts and theories which are relevant in tourism. Tourism emerges from social constructions and it is importance for student to gain knowledge in this discipline so as to be able to think critically about tourism.

THM 31103 - Travel Agency and Tour Operation

The aim of this course unit is to provide the required knowledge and skills on operational aspects of the travel agency and tour / Destination Management Company (DMC) operations.

THM 3213 - Cultural Heritage of Sri Lanka

Cultural heritage of Sri Lanka allows students to develop the knowledge, conceptual understanding, research skills and practical experience related to cultural heritage of the country. This course explores the interpretation of Sri Lankan culture with different sub cultures. Additionally the historical and cultural heritage significance of places, sites, buildings, and other significant aspects of the country and heritage value of the same. Additionally this course helps to improve protection of significant places of historic or cultural significance.

MGT 3223 - Research Methodology

This course aims to support students in developing their research project and to assist them in defining their mode of enquiry. Students are introduced to a range of research tools and are equipped to plan and organize their research, as well as to communicate their findings in a scientific manner

THM 3241.1– German Language IV

The aim of the course is to make students capable to negotiate on behalf of the Hotel guest with government authorities (tourist police/ tourist authority) and other relevant organizations or people (Doctor/ Hospital/ Travel agents etc.) and to give a fair knowledge of German pragmatics and inter-cultural comparison.

THM 3241.2 –French Language IV

This course unit aims at making students to identify the role of a tour guide and understand the techniques of hotel operation so that such skills could be used in different situations of life, office, etc.

THM 3241.3 –Mandarin IV

The main purpose of this course is to develop Chinese language proficiency for the tourism and hospitality sectors. The course focuses on improving occupational language skills in an academic classroom environment. Discussion and interviews with qualified officials, such as hotel service managers and travel agents, suggested that communication to assist Chinese tourists, standard practice in dealing with customers in China, consumer expectations, and sociolinguistic and socio-cultural protocols in promoting communicative competence should be included in instruction. The overall purpose of this subject is to introduce the evolution and development of hospitality and tourism industry in China and Sri Lanka. The subject is designed to examine those critical issues that are significant to the industry’s current and future development from both practical and academic point of view

THM 3253- Advanced Food and Beverage Management

Giving a broader sense of effectively utilizing human, materials, equipment and time to achieve high productivity and efficiency while satisfying expectations of every stakeholder in the food and beverage through developing managerial knowledge, skills and attitudes of the undergraduates.

THM 3262 – Facility Planning for Hotels

Housekeeping is not only about keeping the surrounding clean and tidy but also giving the room and other important areas the aesthetic appearance. This course is designed toprovide basic theory knowledge and principles related to aesthetic up keep of the property and maintenance of the same.

THM 3273 - Food Safety and Human Nutrition

Graduates holding a degree in Tourism and Hospitality Management are supposed to be employed in tourism and hospitality management sector. Therefore they are directly or indirectly involved in large scale preparation of food for masses. Possessing a sound knowledge in basics of human nutrition will invariably help them in preparation of a well balanced, nutritious meal using locally available raw materials for both local and international guests/tourists at an affordable price. Moreover, the non communicable diseases (NCD) are on the rise across the continents and they are in part related to the dietary pattern. Those who are employed in the hospitality sector can play an important role in mitigating NCDs through diet.

THM 3283 - Environmental Conservation and Sustainable Tourism

Graduates are holding a degree in Tourism and Hospitality Management are supposed to be employed in tourism and hospitality management. Under the Environmental Conservation and Sustainable Tourism module they should get proper understanding the nature, characteristics and behaviors of their surroundings which are essential components in tourism destinations. Therefore they should directly or indirectly concern of environmental concepts, regulations and management of those resources to maintain tourism destinations in sustainable manner for gaining sustainable development. The course unit aims at identifying natural and man-made resource bases and ensuring its sustainability which enable the sustainability of the Tourism Industry. Further to identify strategies within a sustainable framework for sustainable development of Sri Lanka.

THM 3292 – Tour Guiding

Geographical
Information
Systems (GIS) is a computer aided mapping system
and
technology with a range of usage
in tourism and hospitality industry. In contemporary tourism industry, GIS is being applied and used in various ways including visualization
of
tourist
sites, providing travel information, mapping of
tourist
locations
with videos, Photos and product
brochures tourism planning and development,
accommodation sector and Web
Based
GIS, preparing Interactive
maps
and in tourism marketing too. This course is designed provide both theoretical and practical knowledge which is essential for various activities in the field of tourism. And also the concepts needed to use GIS correctly and effectively for manipulating, querying, analyzing, and visualizing tourism related data. It also develops basic proficiency in industry requirements which is timely and significant.

THM 32103 – Tourism Planning and Development

The goal of this course is to provide students with an opportunity to learn about different types of niche tourism and enhance the knowledge of them to identify, promote and practice niche tourism. At the same time, providing an understanding new trends in travel and tourism industry, assisting the tourism entity in caring out a simple research on a niche tourism potential and preparing report on tourism and travel opportunities in a locality, organizing indoor and outdoor activities such as tours, excursions, events and other forms of group engagement for niche tourists, supervising medium size travel agencies and related establishments, organizing, reservations, issue tickets including determining pack fares for travel groups and individuals, possessing skills of identifying, organizing and managing of niche related community/village/local events and entertainments and enabling the skill to Coordinate and facilitate village/local events at hotels for tourists are expected.

4th Year- Bachelor of Science in Tourism and Hospitality Management Special Degree Program

1st Semester

2nd Semester

Course Code Course Title No of Credits Course Code Course Title No of Credits
THM 4116 Independent Research 06 THM 4218 Industrial Training 08
MGT 4124 Strategic Management 04
THM 4132 Ethics and Corporate Social Responsibility 02
THM 4142 Landscaping and Floral Culture 02
THM 4152 Tourism and Hospitality Entrepreneurship 03
THM 4162 Event and Leisure Management - II 02
HOTEL SPECIALIZATION
THM 4173 Professional Cookery - II 03
TOURISM SPECIALIZATION
THM 4183 Airline Fares, Reservations and Ticketing 03
THM 4116 - Independent Research Thesis

This research-intensive course in which students undertake a self-directed research project under the guidance of a supervisor which allows students to pursue a particular topic in the fields of tourism and hospitality sector both. The course unit basically aims at developing knowledge and skills of undergraduates pertaining to scientific and systematic research methods adopted in exploring the new knowledge in the field of tourism and hospitality.

MGT 4124 - Strategic Management

This is an advanced integrative course aims at cultivating the strategic orientation among the participants which is the primary concern of managing modern-day organizations for their long term survival and growth. This course intends to address the process of strategic management and the emerging strategic issues in a complex and dynamic business environment. It provides the opportunity to learn and aster the art of gaining and retaining strategic advantage in a turbulent business environment.

THM 4132 - Ethics and Corporate Social Responsibility

This is an advanced integrative course aims at cultivating the strategic orientation among the participants which is the primary concern of managing modern-day organizations for their long term survival and growth. This course intends to address the process of strategic management and the emerging strategic issues in a complex and dynamic business environment. It provides the opportunity to learn and aster the art of gaining and retaining strategic advantage in a turbulent business environment.

THM 4142 - Landscaping and Floral Culture

The aim of this course is to facilitate the students to develop knowledge, skills and understanding of landscaping designing and floriculture, to develop existing environment in nature friendly and sustainable manner, to establish and enhance the ability to develop edible landscaping and to provide an opportunity to self employment

THM 4152 - Tourism and Hospitality Entrepreneurship

Prime objectives of a country like Sri Lanka would be accomplished through developing entrepreneurial capabilities and risk taking abilities in the undergraduates in the University education. This course is aiming at providing students with a great understanding of the process of entrepreneurship to develop knowledge and skills to enable them to identify potential ventures in the field of Tourism and Hospitality and initiate the identified businesses in the proper manner.

THM 4162 - Event and Leisure Management - II

Events need to be conducted in a professional and ethical manner not only to ensure that all stakeholders are satisfied in their expectations but also to enhance corporate reputation of the event manager/event management Company to gain a competitive edge for sustainability. Therefore in-depth analysis and assessments, both pre and onsite Management has become essential in successful completion of events. This course aims to offer the students an in depth understanding on the subject Events and Event Management which encompasses planning, organizing and implementing events to the satisfaction of stakeholders productively and profitably.

THM 4173 - Professional Cookery - II

On hand skills and competencies of the middle level managers who work in the industrial kitchen enable to attain the labour productivity, maximum efficiency of the operation and maximum utilization of capital assets. This course is designed to develop the practical knowledge, skills and competencies of the undergraduates in order to serve as a middle level manager in a standard industrial kitchen

THM 4183 - Airline Fares, Reservations and Ticketing

This is a foundation course for airlines industry. This course will give the study partners understanding of the Airlines Industry, the practicalities of the Travel Professionals / the role of the Ticketing Agents in this industry, travel geography and Foundation of air fare calculations and Ticketing

THM 3132 - Internship - I AND THM 3232 - Internship - II

These series of courses have been designed to give a practical exposure to the real world application of theories and concepts, which are studied at the classroom in the University. Offering opportunities for getting experiences from the industry during the studies in the University for the students can improve the practical knowledge, competencies and attitudes to accomplish the career objectives in the successful manner.

THM 4218 - Industrial Training

This provides the students with an opportunity to apply their present knowledge in a real-life environment, and to observe, document and evaluate the operations of a department in the selected organization which operates in the field of Tourism and Hospitality.The aim of the industrial training programme is to integrate a student’s academic knowledge with working environment in the appropriate field.